We realize predicting when your move will take place is Difficult. You should go ahead and get your quotation when you have a buyer, you’ll feel less stressed out!
You should book your move at least 2-3 weeks before your preferred moving day to ensure that all arrangements can be made and the schedule is more flexible. We can accommodate your moving day at the last minute if needed, as soon as you have determined your moving date, Call or Email Us to book your move to allow your move coordinator to plan out the best possible experience for you.
We keep your details for up to 30 Days unless you ask otherwise, all quotations given will remain the same for up to 2 months.
We accommodate last minute moves however, we appreciate a weeks notice this only applies to hourly and fixed quotes. Our customized quotes have to be booked 2 weeks in advance to be able to accommodate your needs better.
Our movers aren’t trained electricians or plumbers, so we’re happy to disconnect/reconnect standard connections for washing machines etc. but you’ll need to arrange for the relevant professionals to disconnect your gas appliances, lighting/chandeliers or any other appliances of the sort.
It is the responsibility of the customer to ensure that all appliances are emptied, cleaned and disconnected before shipping. Some appliances require preparation by a licensed professional before they are shipped to ensure the safety of the items and staff. It is important to remember that appliances or mechanical equipment not serviced by a professional will travel at the owner's risk for internal damage.
If you’re moving within Edinburgh or 20 miles out width please let us know in advance up to 60% of the quote will be charged as a cancellation fee depending on how many hours/days you cancelled prior to the removal day. Please visit our Terms and Conditionspage for further details.
All cancellations will have an administration charge of £20.00 GBP
Long distance jobs will have a cancellation fee of £100.00 if cancelled in less than 15 days to the removal.
Yes, But at your own risk since we are not insured to carry passengers and if there is space. Pease discuss this before the removal as circumstances may Vary in different cases.
Please read our Terms & Conditions here for more accurate answers and further information.